Shipping policy

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• During high-demand periods, processing times may be slightly longer.

Shipping Locations

• We currently ship to selected domestic and international locations.
• Shipping availability will be shown at checkout.

Delivery Time

• Standard Shipping: 5–10 business days
• Express Shipping: 2–5 business days (if available)
• Delivery times may vary depending on your location and courier services.

Shipping Charges

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free shipping may be available on qualifying orders.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• Tracking updates may take up to 24–48 hours to appear.

International Shipping

• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
• Delivery times may be extended due to customs processing.

Shipping Delays

• Delays may occur due to:
  • High order volumes
  • Courier delays
  • Weather or unforeseen circumstances

Lost or Damaged Packages

• If your order arrives damaged or is lost in transit, please contact us immediately.
• We recommend keeping all packaging materials for claims.

Need Help?

• For any shipping-related questions, contact our support team via email or contact form.